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NetSuite is committed to ensuring successful adoption by all users. Through NetU, we offer a host of training services that meet the educational needs of virtually every organization. These solutions include free weekly clinics recorded and delivered via the Web with live Questions and Answers following each session; a full on-demand library of instructional sessions available 24/7 and free of charge; a comprehensive series of Web-delivered live sessions tailored to meet the functional needs of your organization; custom on-site training specifically designed to map to your business environment; and monthly Administrator Seminars for more advanced instruction.
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FREE CLINICS
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Recently, NetSuite launched a series of FREE CRM Training Clinics. These clinics were such a success that we will continue to offer timely learning modules through this forum. The next series is scheduled for late August 2004 and will spotlight new 10.0 usability features.
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ON-DEMAND TRAINING
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The on-demand, e-learning system, for example, gives your staff access to a library of online tutorials, which address the setup and use of our applications. Each session is fully indexed so you can immediately find topics. Streaming audio, video, and screen shots allow you to see and hear the instruction. You can even pause, rewind, and re-play a section. Each online session ends with a Virtual Q&A session, which is continually updated with the most frequently asked questions.
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WEB-DELIVERED
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Using synchronized voice and data connections, our Web-enabled training sessions give your users the basic skills needed to become proficient in the features and functionality of NetSuite. The training is provided in your account and via Web-based conferencing, so your team can log in from one or many locations and learn your business processes. Each of these Web-based sessions concludes with a live Q&A session, which is designed to address issues specific to your organization.
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ADMINISTRATOR SEMINARS
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This advanced four-day course is designed for administrators who have been using NetSuite for approximately 30 to 60 days. This course will provide NetSuite Administrators with an advanced look at customization and import strategies in NetSuite, advanced CRM and ERP solutions, as well as advanced Web site setup and NetCommerce analytics. With the 4 day modular course design, you choose the days in which you would like to attend.
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ON-SITE TRAINING
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If you need more intensive, on-site training, a member of our Educational Services Training team can come to your location or you can send your employees to our training facility in San Mateo, CA. Prior to the training session, we will work closely with your team to create a lesson plan that covers topics of importance to your company, at a level appropriate for your audience. We can create a number of small sessions targeted at different user groups, or develop one general training session for all your user groups.
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