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Consolidation in the retail industry means that you have to work even harder to differentiate your business. That's why improving customer service is key to success. Knowing who is buying what and which promotions are successful—and then using that data to shape strategic decisions—can help you streamline your business and increase your profits.
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NetSuite's solutions meet your needs with the following capabilities:
- Real-time Dashboards that give you a full view into sales, inventory and more.
- Marketing Automation to target your customer base with upsell campaigns and promotions based on complete records, including purchase history, buying patterns, or service incidents . You can also track the effectiveness of various promotions in real time, maximizing the effectiveness of each campaign on the fly. Inventory management including: serialized inventory; customer–specific–pricing; multiple units of measure; matrix items; bar coding; pick, pack, ship capability; and drop shipment.
- Inventory management with support for serialized inventory, customer–specific pricing, multiple units of measure, matrix items, bar coding, pick, pack, ship capability, and drop shipment.
- UPS OnLine® Shipping Tools for faster, more direct shipping and tracking.
- Integrated Ecommerce to extend services and drive revenue through online marketing, sales and order management. Seamless integration with customer relationship management (CRM) and enterprise resource planning (ERP) enables you to manage all your business processes with one powerful software suite.
- Customer and Vendor Centers that provide customers and vendors with self-service portals to check the status of orders, and conduct customer-specific order management and financial transactions 24/7.
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With NetSuite, you receive immediate and long-term benefits:
- Increase revenues and improve customer relationships by using complete customer records to create highly targeted offers and promotions.
- Increase margins, improve visibility and order tracking with advanced inventory management and integrated UPS shipping.
- Grow your business and extend your service offerings with leading CRM, Web presence and Ecommerce tools.
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CUSTOMER SUCCESS STORIES
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Saffronrouge.com
"As a developer, I have blown a lot of time and money in trying to build systems and applications that integrate with each other. By starting Saffron Rouge with NetSuite from day one I have avoided all that cost and effort."
- Jeff Binder, CEO, Saffron Rouge |
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Niche Retail
"We'd have a staff two to three times as large if orders and shipping weren't integrated into the system. If NetSuite were not available, our business would not exist."
- Tyler Smith, Partner, Niche Retail |
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Foster's Promotional Goods
"One of the reasons we chose NetSuite is that it helps us attract and service big clients. Through electronic business processes, we can react quickly to their needs."
- Paul Brancaleone, President, Foster's Promotional Goods |
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